Shipping

We generally will send your package within 2-5 business days. Exceptions sometimes happen if we're making a fresh batch or waiting for a fresh ingredient to get to us.

Packages within the USA ship FREE!

Currently only shipping in the USA.

Packages Delayed in Transit

We work with USPS to ship most orders because they are reliable and affordable. However, occasionally packages may be delayed due to a USPS routing mistake or weather conditions. Please allow three weeks for delivery of your package within the US—we've found that even if delayed, these packages will almost always turn up at your door within three weeks. If the package does appear to be lost after three weeks have passed (or after 45 days for international addresses), contact us with your order number, and if we are unable to locate the package, we can arrange for a replacement and return of the shipping fees.

For packages shipped via a private carrier such as UPS, contact the carrier's office directly regarding shipping delays.

Packages Damaged in Transit

Contact us if your items incurred damage in transit. Please include a picture of the problem in your email.

Other Shipping Policies

We reserve the right to refuse fulfilling an order for any reason we might deem necessary. We will promptly issue a full refund on an order we are unable to fill and offer an explanatory note.

USPS does not offer a package rerouting service at this time for 1st Class Mail. For packages returned to us due an error in the customer-provided address, we will charge a 20% restocking fee plus the original shipping cost and any return fees incurred by the shipping company, and will refund you for the remaining amount. If you would prefer us to resend the package instead of issuing a refund, we can also invoice you for any additional shipping costs and re-ship the package as soon as payment is received.

We are unable to issue refunds for packages that have been correctly shipped but refused by the customer upon delivery.